Terms and Conditions

Computer Seva (ComputerSeva.com)

Last Updated: July 31, 2026

Welcome to Computer Seva ("Company", "we", "our", or "us"). These Terms and Conditions govern your use of our website, services, and related offerings available through ComputerSeva.com. By accessing our website or using our services, you agree to be bound by these Terms and Conditions.

1. Company Information

Business Name: Computer Seva

Website: ComputerSeva.com

Email: computersevapune@gmail.com

Phone: +91 9823029349

Address:
Flat No. 06, Shriram Apartment,
Lane No. A-26, Ganesh Nagar,
Dhayari, Pune – 411041,
Maharashtra, India – 411041

2. Services Offered

Computer Seva provides, but is not limited to, the following services:

  • Computer Repair Services

  • Laptop Repair Services

  • Printer Repair Services

  • Data Recovery Services

  • Software Installation and Configuration

  • Virus and Malware Removal

  • Networking Solutions

  • IT Support Services

  • Annual Maintenance Contracts (AMC)

  • On-site and Remote Technical Support

We reserve the right to modify, suspend, or discontinue any service without prior notice.

3. Service Requests

Customers may request services through:

  • Website contact forms

  • Phone calls

  • Email inquiries

  • WhatsApp communication

  • In-person visits

Submission of a service request does not guarantee acceptance of the request.

4. Service Charges and Payments

  1. All service charges are subject to inspection and diagnosis.

  2. Prices displayed on the website are indicative and may vary depending on the nature of the issue.

  3. Additional charges may apply for replacement parts, software licenses, accessories, and specialized repairs.

  4. Payment must be completed before delivery of repaired devices unless otherwise agreed in writing.

  5. Computer Seva reserves the right to refuse service in case of non-payment.

5. Diagnostic and Inspection Fees

  1. A diagnostic fee may be charged for device inspection and troubleshooting.

  2. Diagnostic fees may be non-refundable even if the customer decides not to proceed with repairs.

  3. Customers will be informed of repair costs before repair work begins.

6. Customer Responsibilities

Customers agree to:

  • Provide accurate information regarding device issues.

  • Maintain backups of important data before submitting devices for repair.

  • Remove confidential information where possible.

  • Provide access credentials if necessary for troubleshooting.

Failure to provide accurate information may delay or affect service delivery.

7. Data Backup and Data Loss

  1. Customers are solely responsible for backing up their data before submitting devices for service.

  2. While Computer Seva takes reasonable precautions, we do not guarantee protection against data loss.

  3. Computer Seva shall not be liable for loss, corruption, or deletion of data during repair or maintenance.

8. Repair Warranty

  1. Warranty applies only to repairs specifically performed by Computer Seva.

  2. Warranty coverage and duration may vary depending on the repair type.

  3. Warranty does not cover:

    • Physical damage

    • Liquid damage

    • Power surges

    • Unauthorized repairs by third parties

    • Customer negligence or misuse

  4. Warranty claims must be accompanied by the original invoice or service receipt.

9. Spare Parts and Components

  1. Replacement parts may be new, refurbished, or compatible parts depending on availability.

  2. Customers will be informed when compatible parts are used.

  3. Manufacturer warranties on parts, if applicable, remain subject to the manufacturer's terms.

10. Device Collection and Delivery

  1. Customers must collect repaired devices within 30 days of notification.

  2. Storage charges may apply for devices left beyond 30 days.

  3. Devices not collected within 90 days may be disposed of, recycled, or sold to recover service and storage costs, subject to applicable laws.

11. Cancellation Policy

  1. Customers may cancel service requests before repair work begins.

  2. Diagnostic fees, inspection fees, and costs incurred before cancellation may still be payable.

  3. Refunds, if applicable, will be processed within a reasonable period.

12. Limitation of Liability

To the maximum extent permitted by law:

  • Computer Seva shall not be liable for indirect, incidental, special, or consequential damages.

  • Our total liability shall not exceed the amount paid by the customer for the specific service.

  • We are not responsible for losses arising from hardware failure, software issues, cyberattacks, viruses, or data loss.

13. Website Usage

Users agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to website systems.

  • Upload harmful code or malicious software.

  • Misrepresent identity or submit false information.

Computer Seva reserves the right to restrict access to users who violate these terms.

14. Intellectual Property

All website content including:

  • Logos

  • Text

  • Images

  • Graphics

  • Designs

  • Service descriptions

are the property of Computer Seva unless otherwise stated and may not be copied, reproduced, or distributed without written permission.

15. Third-Party Links

The website may contain links to third-party websites. Computer Seva is not responsible for the content, policies, or practices of such external websites.

16. Privacy

Use of this website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

17. Force Majeure

Computer Seva shall not be liable for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters

  • Government restrictions

  • Internet outages

  • Power failures

  • Labor disputes

  • Pandemics

18. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

19. Changes to Terms

Computer Seva reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.

20. Contact Us

For any questions regarding these Terms and Conditions, please contact:

Computer Seva

📞 Phone: +91 9823029349

📧 Email: computersevapune@gmail.com

📍 Address:
Flat No. 06, Shriram Apartment,
Lane No. A-26, Ganesh Nagar,
Dhayari, Pune – 411041,
Maharashtra, India

By using ComputerSeva.com or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.